Shipping policy

Local Pickup & Shipping Rates

The Lucky One offers a convenient in-store pickup option at no additional cost. We also offer standard shipping for a flat rate of $7.95, with free shipping on all orders over $100.

 

Tracking & Delivery Confirmation

All orders shipped by The Lucky One include tracking and delivery confirmation. Please allow 1-3 business days after placing your order for tracking information to become available and update.

 

Lost, Delayed, or Damaged Packages

Once an order has been shipped, The Lucky One is not responsible for shipping delays, lost packages, or items damaged during transit.

If your tracking information indicates that your package has been delivered but you have not received it, please contact your local post office to initiate an investigation. The Lucky One is not responsible for packages that are marked as delivered to the shipping address provided at checkout.

 

We appreciate your understanding and thank you for shopping with The Lucky One!